AIBO Clinic customer support information
The AIBO Clinic customer support centre activity will continue for the time period promised after product discontinuation. Please refer to the product user guide.
As each AIBO model has a specific production discontinuation date, the service operation will be terminated model by model. Please see below for the model-by-model breakdown.
Model name |
Colour |
OFFICIAL Product Discontinuation month |
Repair part stock availability |
Service termination date |
|
|---|---|---|---|---|---|
110 Series |
ERS-110 | - |
Aug 1999 | 5 years |
Aug 2004 |
| ERS-111 /H | Metallic Black |
Jun 2000 | Jun 2005 | ||
| ERS-111 /W | Gray Silver |
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210 Series |
ERS-210 /N | Gold |
Apr 2002 | 7 years |
Apr 2009 |
| ERS-210 /S | Silver |
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| ERS-210 /B | Gold |
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| ERS-210 /D | Orange |
Jul 2001 | Jul 2008 | ||
| ERS-210 /W | White |
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| ERS-210 /V | Sapphire Violet |
Aug 2001 | Aug 2008 | ||
| ERS-210 /Y | Mazeran Green |
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| ERS-210 /WI | Everest White |
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| ERS-210A /N | Gold |
Sep 2003 | Sep 2010 | ||
| ERS-210A /S | Silver |
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| ERS-210A /B | Black |
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| ERS-210A /R | Burgundy Red |
Feb 2003 | Feb 2010 | ||
| ERS-210A /WJ | Snow White |
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| ERS-210A /LI | Cyber Blue |
Jul 2003 | Jul 2010 | ||
| ERS-210A /Z | CTO |
Mar 2003 | Mar 2010 | ||
220 Series |
ERS-220 | - |
Jul 2002 | 7 years |
Jul 2009 |
| ERS-220A | - |
Sep 2003 | Sep 2010 | ||
| ERS-220E1 | - |
Dec 2001 | Dec 2008 | ||
310 Series |
ERS-310 /C | Ivory |
Apr 2002 | 7 years |
Apr 2009 |
| ERS-312 /H | Gray |
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| ERS-311B /X | Suede Touch |
Feb 2003 | Feb 2010 | ||
| ERS-311B /C | Ivory |
Aug 2005 | Aug 2012 | ||
| ERS-312B /H | Gray |
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| ERS-31L | - |
Feb 2003 | Feb 2010 | ||
7 Series |
ERS-7 /W | Pearl White |
Sep 2004 | 7 years |
Sep 2011 |
| ERS-7M2 /W | Pearl White |
Sep 2005 | Sep 2012 | ||
| ERS-7M2 /B | Pearl Black |
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| ERS-7M3 /W | Pearl White |
Mar 2006 | Mar 2013 | ||
| ERS-7M3 /B | Pearl Black |
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| ERS-7M3 /T | Gold-like |
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Note: some of the above AIBO product models may not have been available for sale in your geographic region.
