Hot News

Remote control codes for other manufacturer's equipment.
[16/11/2009]

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Notice to the owners of the BD players BDP-S1E, BDP-S300, BDP-S500: New firmware update.
[16/11/2009] Sony has released a new firmware update for the BD players BDP-S1E, BDP-S300, BDP-S500.

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Notice to Owners of Digital Photo Frame DPF-D72 and DPF-D72N about the availability of a firmware update
[12/11/2009] Sony is offering a firmware update for Digital Photo Frame DPF-D72 and DPF-D72N...

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DSLR-A230 / A330 / A380 Firmware update
[05/11/2009] Notice to Owners of Digital SLR Camera “α” DSLR-A230 / A330 / A380 about the availability of a firmware update.

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For customers in United Kingdom: 4th November 2009 Freeview Re-Tune - Granada is switching to digital - Instructions for re-tuning your Sony product
[30/10/2009]

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For customers in United Kingdom: Notice related to repairs during the forthcoming Royal Mail Industrial action.
[21/10/2009]

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For customers in United Kingdom: 30th September 2009 Freeview Re-Tune - Instructions for re-tuning your Sony product
[30/09/2009]

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Notice to the owners of Sony “Cyber-shot” DSC-W170 Digital Still Camera.
[20/08/2009]

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Sony’s music management software SonicStageTM "Search for Cover Art / More Info" service closure notice
[11/08/2009] On August 6th, 2009, we informed you that Sony’s music management software SonicStage would close the "Search for Cover Art / More Info" service

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Sony’s music management software SonicStageTM "Search for Cover Art / More Info" service closure notice
[07/08/2009] From August 11th, 2009, the "Search for Cover Art / More Info" service will not be available any longer

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Notice to the owners of the NWZ-W202 Headphone-style Walkman players
[06/07/2009] It has come to our attention that, a limited number of NWZ-W202 headphone-style Walkman players may experience performance issues

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Change in the Software Support Service by PIXELA
[23/06/2009] We would like to announce the change with regards to user support service for software supplied with some Sony products that have been outsourced to PIXELA CORPORATION.

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Important Information to Customers using Sony Camcorders and Sony Digital Still Picture Cameras
[16/01/2009] Use of rechargeable battery packs

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2008

Notice to Owners of Digital Photo Frame DPF-D70 and DPF-D80 about the availability of a firmware update
[30/10/2008] Sony is offering a firmware update for Digital Photo Frame DPF-D70 and DPF-D80 which were...

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Notice to the owners of the BD player BDP-S350E: New firmware update.
[25/09/2008] Sony has released a new firmware update for the BD player BDP-S350E

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DSLR-A700 Firmware update
[16/09/2008] Notice to Owners of Digital SLR Camera α DSLR-A700 about the availability of a firmware update.

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Notice to the users of the camcorder models HDR-TG3E and HDR-CX11E
[01/09/2008] Important information concerning the instruction manuals of the HDR-TG3E and HDR-CX11E camcorders.

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Important Notice for Customers using SONY Walkman “NWZ-S616F” (Update)
[29/08/2008] Information about anti-virus software provision

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Notice to the owners of the BD players BDP-S1E, BDP-S300, BDP-S500: New firmware update.
[29/08/2008] Sony has released a new firmware update for the BD players BDP-S1E, BDP-S300, BDP-S500.

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Picture Motion Browser Video playback troubleshooting information
[06/08/2008] This information provides solutions to symptoms that can be faced in some specific circumstances...

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Support information for the owners of the following LCD TV models:
[27/05/2008] KDL-40V4000, KDL-46V4000, KDL-52V4000, KDL-40V4010, KDL-46V4010, KDL-52V4010, KDL-40S4000, KDL-40U4000, KDL-40L4000

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Personal Navigation Devices: Map update and online content services phase out
[08/04/2008] Sony wishes to inform you that there will be some changes to the services on www.navu.sony-europe.com in the next few years for the following products: NV-U50 / NV-U50T / NV-U51 / NV-U52 / NV-U70T / NV-U71T / NV-U72T / NV-U73T / NV-U82 / NV-U83 / NV-U92T / NV-U93T

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Notice to the owners of the NW-S600 and NW-S700 series WALKMAN
[16/01/2008] Sony has recently discovered that when the earphones are removed from the WALKMAN on a frequent basis, the possibility exists that an internal flexible printed circuit can be damaged.

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2007

SonicStage CP Security Update Program
[20/12/2007] Sony Corporation wishes to notify customers of a potential buffer overflow when importing certain malicious play list (m3u) files that could cause the following listed versions of SonicStage® versions 4.0 / 4.1 /4.2 and 4.3 to crash. To address this issue, Sony has released a software update. Please click here to download this software update.

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Notice to the owners of personal navigation device NV-U73TC and NV-U93TC
[12/12/2007] We recently discovered that the map coverage information available on the carton box of the above mentioned models was not accurate.

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Notice to the owners of STR-DA5300ES AV receivers
[16/11/2007] Sony has recently discovered that a limited quantity of STR-DA5300ES Audio Video Receiver may ...

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AVI Conversion Tool for Microsoft Windows Vista
[14/11/2007] As AVI (Motion JPEG) movies recorded with the following Cyber-Shot models cannot be properly played back in Microsoft Windows Vista ...

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DSLR-A700 firmware update
[30/10/2007] Notice to Owners of Digital SLR Camera α DSLR-A700 about the availability of a firmware update.

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DSLR-A100 firmware update
[23/10/2007] Notice to Owners of Digital SLR Camera α DSLR-A100 about the availability of a firmware update.

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Firmware upgrade for NW-A805, NW-A806 et NW-A808
[12/10/2007] Firmware upgrade program for NW-A805, NW-A806 et NW-A808

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Public Announcement for USB storage devices with fingerprint authentication capabilities pocket bit, Micro Vault.
[13/09/2007] We recently learned that certain discontinued models of Sony Electronics's fingerprint recognition MicroVault USB storage devices use software...

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Firmware upgrade
[07/09/2007] Firmware upgrade program version 1.2 for NWD-B103, NWD-B105, NWD-B103F, NWD-B105F

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Important Notice - General
[24/08/2007] Be sure to use the supplied or optional car battery adapter or AC adapter ...

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Important Notice - General
[02/08/2007] Public Notice to Owners of a Sony 'Cyber-shot' DSC-T5 Digital Still Camera.

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NV-U52 Device ID issue
[26/07/2007] Attention to all those having NV-U52 who have attempted to register their device

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Picture Motion Browser Software Update for Windows Vista
[21/06/2007] Picture Motion Browser Software Update for Windows Vista

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Picture Motion Browser Software Update for Windows Vista, for HDR-UX1 and HDR-SR1
[19/06/2007] Target Devices: HDR-UX1E & HDR-SR1E

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Important Notice - General
[18/06/2007] Some CD-ROM provided with the following WALKMAN: NW-E013 / E015 / E016 / E013F / E015F / E016F may not be used.

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Image Data Converter SR Version 1.1 for Microsoft Windows Vista
[04/05/2007] ... Sony offers the following software update for the owners of the DSC-F828 and DSC-V3 Sony Digital Still Camera....

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Available: Picture Package Ver.1.8 - Software update for the USB driver
[25/05/2007] ... computer does not shut down with Picture Package Ver. 1.8, supplied software ...

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Navigation devices : Map update information message
[15/03/2007] on screen message: The map data you are using is older than 12 months...

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SonicStage CP (Version 4.3)
[15/02/2007] New version of SonicStage available

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2006

High Definition “Handycam” Camcorder HDR-UX1 and HDR-SR1 Recorded Sound Problem
[08/12/2006] When replaying recorded data with the camcorder in high definition mode, the stereophonic or surround sound effect may not be reproduced accurately.

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Important Notice - General
[30/11/2006] Firmware upgrade program for NW-E002/E003/E005/ E002F/E003F

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AVCHD Support Information
[22/09/2006] When installing Picture Motion Browser to VAIO, some function in VAIO software do not work properly.

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Digital SLR Camera, replacement of lens hood (free of charge)
[28/09/2006] Notice to Owners of Macro lens for Digital SLR Camera α series, SAL100M28 regarding the replacement of its lens hood

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DSLR-A100 Firmware update
[07/09/2006] For owners of Digital SLR Camera DSLR-A100, we are offering a firmware update ...

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MICROSOFT Support Closure
[29/08/2006] End of extended support for Windows 98...

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Firmware Update
[28/06/2006] Notice to Customers using 'Cyber-shot' DSC-R1

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Software Update: Image Data Converter SR
[28/06/2006] This software update only applies to the Image Data Converter SR software that was delivered with your camera.

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GraceNote Security Update
[27/06/2006] GraceNote Security Update

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Firmware upgrade for NW-A1000
[15/06/2006] Firmware upgrade program for NW-A1000

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Firmware upgrade for NW-A3000
[15/06/2006] Firmware upgrade program for NW-A3000

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Firmware upgrade for NW-E00x
[26/05/2006] Firmware upgrade program for NW-E00x

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NV-U50/U50T/U70T software update
[08/05/2006] NV-U50/U50T/U70T software update

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DSC-H2 Firmware Update
[05/05/2006] Firmware Update Manual For Sony Cyber-shot DSC-H2 Digital still camera

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DSC-H2 public notice
[25/04/2006] Public Notice to the customers of Sony Digital Still Camera for firmware update of Cyber-shot DSC-H2

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Connect Player Software
[21/04/2006] Important notice for Sony Network Walkman owners | NW-A1000, NW-A3000 and NW-A608 only

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NVX-P1 software update
[24/03/2006] NVX-P1 Personal Navigation Device and NVX-P1 Desktop software

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MemoryStick Format issue
[27/02/2006] Important Notice for Sony MemoryStick "MSX-M1GST", "MSX-M2GS", and "PSP-MP1G" owners

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2005

Picture Package
[31/10/2005] Picture Package vs. Click to DVD 1.0 incompatibility

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DVD+RW Limitation
[31/10/2005] DVD+RW wide mode playback limitation by DVD players and DVD recorders

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DVD+RW 8cm
[31/10/2005] Important information concerning DVD+RW 8cm Playback compatibility

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Important Notice - General
[03/10/2005] Notice to Owners of Sony Digital Still Camera, Camcorder and Professional Camcorders & Cameras

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HDV Format
[16/08/2005] Notice to Customers Recording Video in HDV format

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