Repair and Guarantee

All information about repair and Sony's European guarantee for consumer electronics

Search by Model number

European guarantee terms

You can view the full warranty text by clicking here, or you can download the pdf document hereunder.

Download the Sony Guarantee terms and conditions [pdf]

European Guarantee Information Document.

MP3, Rolly, Digital Cameras (inc. D-SLR), Camcorders, Photo Frames, Photo Printers, Navigation and Reader.

These products are repaired via our Central Service facility. Enter your model name in the search box above and navigate to the model support home-page. Then click the “Repair information / request” tab and follow the on-screen instructions

Playstation

Repair my Playstation

VAIO

TV, Projectors, DVD, Hifi, In Car

These products are repaired by your local authorised service centre.

Projector Repairs models starting VPL-AW, VPL-HS or VPL-VW

If you experience a problem with one of these projectors please call the relevant number below:

please call 01656 867400